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Bill Murphy's RedZone Podcast | Innovation, Strategy, Leadership, 10X Thinking, Mindset and More.....

CIO and Business IT Leader Innovation, Leadership, Strategy, 10X Thinking, Mindset and more..
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Bill Murphy's RedZone Podcast | Innovation, Strategy, Leadership, 10X Thinking, Mindset and More.....
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Jan 3, 2023

Welcome back to my podcast. On today’s episode, I am joined by “Pro Troublemaker,” professional business coach, and president of Stefanie Krievins & Co., Stefanie Krievins. Since earning her trained coaching certification through Erickson’s International in 2014, Stefanie has built a company and team of “troublemakers” that provide tools for others to help them define their organization’s vision, work with trust and accountability, and communicate clearly to advocate for their own ideas. 

Here are some of the top transformational wins you will receive as an IT leader: 

  • How to Navigate Multiple Generations within the Workforce 
  • The Power of Seven Messages, Seven Channels, Seven Times 
  • Using the DISC Behavioral Method to Better Understand Your Team 
  • How to Build Self Awareness 
  • How to Run a Better and Effective Meeting 
  • How to Start Small and Build Stronger Leadership Skills 

Tune in and hear how you can transform your skills as a leader and create actions that leave an impact.

As a CIO and Business IT Leader here are some wins you will get by listening:

  • (1:05) Stefanie: “We get to work with ambitious, fast growing scaling companies when they have messy, middle, growing pains."
  • (2:10) Bill: “What is happening that there’s an opportunity for you and your organization to work for people to solve their particular problems?”
  • (3:13) Stefanie: “I’m seeing a lot of leaders trying to use a consensus model of decision-making, which can be the fastest way to get nothing done.”
  • (3:50) Stefanie: “For folks who want to run a high-performance team, hard times call for bold decisions.”
  • (5:01) Stefanie: “We need to, as leaders, broaden our skillset when it comes to who makes the decision, how do they make it, who’s involved so that our organization can continue to grow.” 
  • (5:42) Bill: “What’s the genesis of consensus decision making?” 
  • (10:18) Stefanie: “There are new ways for you to be more transparent in your company in a way that makes sense for your business.” 
  • (10:47) Stefanie: “One of my goals is to help people understand those nuances that create friction every single day. Seven messages, seven channels, seven times.” 
  • (14:17) Stefanie: “Repetition is the magic of making your messages stick.” 
  • (14:28) Bill: “Is that sort of the empowerment you’re trying to establish if you don’t have the view of the CEO in mind but rather an individual leader within their company?” 
  • (15:46) Bill: “If you’re coming in from a technical orientation versus an analytical, do you find that people have different things you have to coach them up on?” 
  • (16:17) Stefanie: “We are big fans of the DISC behavioral assessment.” 
  • (20:40) Bill: “You’re essentially using this model to make sure that we know where we all are from our own style.” 
  • (21:46) Stefanie: “Just recognizing that you need other people to help you make decisions.” 
  • (22:18) Stefanie: “You need a high performing team that knows how to leverage all styles so they can make the best decisions possible.” 
  • (23:14) Bill: “It is one thing to make a fast decision, but it is another thing to make a fast implementation.” 
  • (25:09) Bill: “Is there a recommended meeting style or cadence that gives a framework for people?” 
  • (27:39) Bill: “How do you coach a team or an individual on how to hold people accountable?” 
  • (28:36) Stefanie: “We have to remember that the accountability is the other person’s responsibility.” 
  • (32:08) Stefanie: “You have to define what kind of meeting it is so people understand how to best participate.” 
  • (37:54) Stefanie: “Spend the first 20% of every single workday being completely unavailable to anybody else to do your deepest, most important work.” 
  • (38:38) Stefanie: “Start with the work where you add the most value.”

Resources:

Stefanie Krievins’ LinkedIn 

Stefanie Krievins & Co. 

Stefanie’s Podcast: Hot Mess Hotline

 

Dec 1, 2022

Hello everyone and welcome back. In this episode, we are here with Roger Grimes, Data-Driven Defense Evangelist at KnowBe4, cybersecurity architect, and Author.  

Roger first made his debut on the podcast in 2020, when he unlocked the truth and disproved assumptions about multifactor authentication. We are excited to welcome Roger back to discuss his new book, "Ransomware Protection Playbook," in which he outlines a practical roadmap to protect your networks against one of the most insidious and damaging cyber threats, ransomware! 

In today’s episode, learn why the Zero Trust method is the future of computer security and how ransomware attacks better equip companies for future attacks. Be a part of our discussion as we uncover the secrets behind cryptocurrencies, Web 3.0, NFTs, cybercriminal safe havens, dynamic DNS services, network access brokers, and AI bots. 

Are you ready to explore the uncharted territories of the dark web? We sure are. Listen in today.

 

As a CIO and Business IT Leader here are some wins you will get by listening:

  • Roger (6:11): Technological advancements exist that make the internet more secure. Why do people need to agree to and utilize them to prevent cyber-attacks we should’ve seen coming? 
  • Roger (8:03): Who is Kevin Mitnick and why is he the most infamous hacker of our time? 
  • Roger (11:07): The benefit of offensive penetration and how this provides better advice to keep cyber-attacks away. 
  • Roger (13:10): The truth about cryptocurrencies, Web 3.0, and NFTs. 
  • Roger (14:00): Secrets behind cryptocurrency transactions and money laundering. 
  • Roger (18:00): Cybercriminal safe havens do exist! What measures can users take to protect themselves against cybercrime? 
  • Roger (21:30): How nuclear programs are funded with stolen ransomware and cryptocurrency. 
  • Roger (22:00): Ransomware on Windows machines checks for coded languages in Russian, Cyrillic, Ukrainian, and other deviations. Learn why setting as a second language on your Windows machines can protect against ransomware. 
  • Roger (24:00): The ransomware industry is considered the malware industry. Ransomware is a subclass of malware.  
  • Roger (26:00): The dangers that network access brokers create through secret deals that are happening behind the scenes. 
  • Roger (33:00): What is dynamic DNS services and why is it a solution for fixing the internet's malicious attacks? 
  • Roger (35:00): What is Zero Trust and is this method the future of computer security? 
  • Roger (35:30): "Zero Trust" is a mentality that says we are not going to trust you simply because you authenticated correctly. 
  • Roger (38:30): Cyber threats are increasing due to the automation of artificial intelligence bots. 
  • Roger (51:00): The majority of attacks are client-side attacks that get past the firewall, past the antivirus, and past the VPN. Zero Trust says you don't trust anybody, even those claiming to be Zero Trust. 
  • Roger (52:00): Zero trust is about evaluating a user’s behavior and other characteristics. From those behaviors, a rating takes place. If the rating is above the risk threshold, the system aims to block you or will ask for additional information. 
  • Roger (56:30): How ransomware forced companies to be better by revealing to organizations what they needed to be protected from or by showing the great secure backups they had in place. 

 

Resources 

Ransomware Protection (Book) 

Kevin Mitnick 

Hacking Multifactor Authentication 

Whitepapers called Fix the Internet. To receive and read email: rogerg@knowbe4.com 

 

Nov 15, 2022

On today’s episode I am joined by Brad Miller, Chief Regulatory Counsel for Digital Affairs and Privacy at NADA, and James Crifasi, CTO at RedZone Technologies.  Brad and James are presently working together with car dealerships and other businesses to translate the recently revised FTC Safeguard regulations about data security and privacy into practical action plans. 

Here are the 9 key areas that were discussed in the conversation about what car dealerships must comply with prior to December 9th 2022. 

  1. “Determine the right person to implement and oversee company’s information security program.”
  2. “Conduct a risk assessment.”
  3. “Design and implement safeguards to control the risks identified through your risk assessment.”
  4. “Regularly monitor and test the effectiveness of your safeguards.”
  5. “Train, educate, and test your staff.”
  6. “Monitor your service providers.”
  7. “Keep your information security program current.”
  8. “Create a written incident response plan.”
  9. “Require your Qualified individual to report to your Board of Directors.” 

As a CIO and Business IT Leader here are some wins you will get by listening:

(3:52) Brad Miller: “The type of data financial institutions is so sensitive that they have to have special obligations with respect to this information.” 

(3:55) Brad Miller: “One side is the privacy rule...you have to tell the consumers what you’re gathering and what you’re going to do with it. The other half is the Safeguards Rule where you have to take steps to protect this information.” 

(6:45) Brad Miller: “What resulted was a rule that came out about a year ago, it’s a mix of technical steps, contracts, policies, and training that companies have to do just as a minimum to meet your obligations.” 

(7:35) Brad Miller: “The FTCs looking for a way to move the market forward, to really push data security across the board.” 

(9:05) Brad Miller: “If you don’t think data security is part of your core competency, you have to make it one.” 

(10:25) James Crifasi: “In the Safeguards, there’s a lot of room for what’s called the qualified individual or whoever is in charge of the IT security program.” 

(12:57) Brad Miller: “Dealers are buttoning up their internal systems but need to make sure those third parties are doing the things they can.” 

(16:20) James Crifasi: “This DMS provider just won’t budge. What do I do?” 

(17:46) Brad Miller: “Dealers shouldn’t assume that just because you’re dealing with someone larger means they’re probably further along.” 

(21:15) Brad Miller: “What makes it particularly difficult for dealers?” 

(29:33) James Crifasi: “We want to keep the business side progress going as much as the security side.” 

(31:36) Brad Miller: “We’re living in an age where the FTC is very, very activist.” 

(31:53) Brad Miller: “We want people to do as much as they can as far as they can by the deadline, then continue plowing forward.” 

(39:42) James Crifasi: “Advances in cars are going to start making security more important.” 

(41:35) Bill Murphy: “The most inexpensive way to raise your security profile is to educate and train your employees.”

(43:15) Bill Murphy: “What does a written response plan look like?”

(44:42) Brad Miller: “Think beforehand what you’re going to do in the event of an issue and then practice.” 

(48:34) James Crifasi: “When it comes to incident response plan and training, more attention to not assuming people know what the right thing to do is because naturally people don’t know the right thing to do.”

 

Key Resources: 

RedZone Technologies 

National Automobile Dealers Association (NADA) 

“Data Security and Privacy: What Dealers Need to Know” 

“FTC Issues Guidance on the Revised Safeguards Rule: The Time for Dealers to Act is Now” 

“A Dealer Guide to the FTC Safeguards Rule” 

“Drive Down Your Cyber Risk and Stop Breaches” 

“FTC Safeguards Rule: What Your Business Needs to Know”

Nov 1, 2022

Welcome back to Bill Murphy’s 10x Podcast. Our guest in this episode is Kartik Sakthivel, Vice President & Chief Information Officer at LIMRA/LOMA, LL Global, author of "Find Your Red Cape" and comic book enthusiast.  

From Mumbai, India to New Hampshire, Kartik is an eternal optimist and believes in the value, strength, and compounding force that is leadership and why it is so important. Kartik opens up about his book and encourages listeners to seek and understand who they are as leaders, enabling them to unlock their leadership legacy for the world to see.  

In addition, learn how digital transformation, blockchain, and cybersecurity in the insurance industry is advancing and what this means for the new generation of consumers as we approach the 4th industrial revolution. 

Join us today on a quest to discover your superpowers so that we can understand what drives our potential as leaders and in turn encourage others to unlock their leadership potential as well.

For the full show notes and resources, visit our blog: Unlock Your Leadership Legacy...What Are Your Superpowers? - RedZone 10X

Oct 3, 2022

Technology has been around long before we were born. Today, we welcome Kevin Kelly back to the show. Kevin Kelly, a modern futurist, is the founding executive editor of Wired magazine, and a former editor/publisher of the Whole Earth Review. In addition, Kevin is also a writer, photographer, and conservationist.  

In the episode, Kevin speaks to listeners about technological revolutions and offers his knowledge on the future of AI. With inspiration from Amish traditions, Kevin explains that the technological advancements that are bound to happen in the future are inevitable and are driven by technological trends that have already been in motion. 

Tune in to learn why understanding what is occurring today is the most powerful starting point for the future.

As a CIO and Business IT Leader here are some wins you will get by listening:

  • Kevin [1:54] When we talk about technology, we should be talking about the 95% of it that's been around long before we were born.
  • Kevin [2:27] There is more technology being made than we individually can use ourselves.
  • Kevin [2:49] The primary difference between the Amish and us is that they decide collectively on what to choose, whereas we decide individually.
  • Kevin [6:14] Identifying the qualities you want in a technology can help you choose which new technology to use.
  • Kevin [7:16] Be a minimalist in terms of the technologies you use daily but be a maximalist in terms of encouraging the abundance of technological choices.
  • Kevin [8:20]: Technology leads to choices.
  • Kevin [9:14] Technology is about doing things now that we could not before, even though the old forms of technology stick around.
  • Kevin [13:16] What will be important tomorrow began two or three decades ago.
  • Kevin [18:25] The goal of AI is not to replicate humans, but to encourage the benefit of having a technology that thinks differently from us.
  • Kevin [21:16] AI is not superhuman intelligence that grows smarter, AI is about making a planet-sized machine of all connected devices to create a world brain.
  • Kevin [23:14] Global planetary awareness is critical when it comes to technology and securing technology.
  • Kevin [24:29] The way that information flows around the world is a non-linear system.
  • Kevin [25:34] The idea of ownership, intellectual property, and copyright have been mistaken. It’s not possible for people to own ideas or data because of inter-relationships.
  • Kevin [25:59] New ideas are a recombination of existing things.
  • Kevin [26:20] New innovations have the same attributes as an ecosystem.
  • Kevin [34:00] Will the AR world be economically and culturally bigger than the VR world?
  • Kevin [38:50] Facial recognition is an example of the conundrum with the idea of ownership. Who owns your face? When we have VR and AR worlds, people will be claiming ownership which is the wrong model.
  • Kevin [41:30] NFT’s gives you zero copyright claims, unless it’s part of the contract.
  • Kevin [46:36] The best ideas are the ones that nobody likes or wants to pursue.
  • Bill [49:23] Instead of trying to figure out who's going to buy something, focus on your own internal enthusiasm for a subject. Let your enthusiasm be the GPS and people will follow.

 

Key Resources:

Sep 6, 2022

Welcome back to Bill Murphy’s 10x Podcast. Our guest in this episode is John Arsneault, CIO at Goulston & Storrs, a venture capital investor and a startup advisor. With over 30 years in the tech industry, John is an expert strategist ensuring business growth.   

John began his career repairing PCs at an after-school job before transitioning to working for a small venture capital company in Boston. Through this experience and by observing his co-workers making investment deals, he found an interest in investing. 

Fast forward to today, he is now the founder of Portfolio X, a venture capital company that invests in emerging technologies. John is passionate about offering investing advice, and emphasizes the importance of betting on a person, not their ideas. John also talks about his role as CIO and strongly encourages us to be the curators of change within our organizations. 

In addition to his useful advice, John tells us about his family roots in Maine, his love for baseball, and explains to us that we do not need a grand plan to be successful. Through hard work, making mistakes, and trying a couple of times, growth is achieved, and remarkable things happen. 

Oh, and did someone say flying cars? Tune in and listen to the Podcast to learn more.

 

As a Chief Information Officer and Business IT Leader here are the wins you will get by listening: 

Bill [11:12] “There is some wisdom in non-traditional paths as far as what growth opportunities it gives people.” 

John [12:42] After working at a small venture capital company in Boston, John developed a strong interest in investing.  

John [13:12] There are two streams of technology professionals in the world. The people that maintain technology environments for enterprise or existing businesses. Then there are people that work in the actual tech industry.  

John [13:42] Realizing you could go work for a technology company and be the product itself, not just the back office necessary expenditure, was exciting because this meant that you are building an actual product while earning equity.  

John [15:42] Everything a person learns is the outcome of watching, making mistakes, and trying a couple of times until they got it right.  

John: [16:12] The biggest mistake that people make when entering the world of investing is, they get so enamored with somebody’s idea. There are lots of entrepreneurs that have cool ideas. There are very few of them that can turn that idea into a functioning burgeoning business.  

John [16:42] In these days investing is cloudy because it is easy to get venture capital, but in the past, it was hard. So, people assumed that if somebody got funded the company was destined to do well, however 90% of new businesses fail. 

Bill [17:12] Are we betting on the idea? Or are we betting on a growing business? 

John [17:42] You bet on the entrepreneurs themselves and not the ideas.  

John [18:42] When investing, be on the side of something that has already proven itself in the marketplace, has brand recognition, and seems obvious that it’s the new way to do it.  

John [20:42] Over the last five years, everything has become a technology startup. Even existing businesses in a way are becoming technology startups within themselves.  

John [23:12] You have no crystal ball. You do not know if entrepreneurs are going to guide the business properly, but to make an informed decision you can look at what they’ve done and how they’ve gotten to that point.  

John [24:42] Private market exchanges  

John [28:42] You can do all the homework in the world, at the end of the day you just do not how things are going to turn out. 

John [31:12] A spec is a special all-purpose collection of equity investors.  

Bill [34:42] Apps and technologies are so quick that they outstrip our ability to regulate. 

John [35:12] The next iteration of innovation is going to be technologies that bump up against compliance and regulation. 

John [36:12] There is technology that already exists but is not being utilized because it’s not yet legal.  

John [37:12] Regulation and compliance must catch up with technology, or the technology is going to slow down.  

John [39:42] 40% of the world’s population have never been on the internet.  

John [40:42] People can suddenly go from being behind the rest of the world by a hundred years, but in a split second can be ahead of everybody because their adoption rate will not be getting rid of the old thing but going right to the modern setup.  

John [40:57] The biggest barrier for the United States to be competitive in the next hundred years is going to be our will to adopt new things.  

John [43:42] A CIO's role traditionally in a law firm was to put together the technical Legos to make people efficient and allow them to do their jobs. However, in the next decade, the CIO's role is going to be to help protect the business. 

John [44:42] Innovators are coming into the legal industry with no intention of taking the technology that they develop and licensing it to law firms. They want to build platforms that will allow them to take clients away and build processes that facilitate legal happenings within the platform itself.  

John [46:20] It took Amazon 25 years to build their successful e-commerce fulfillment model that disrupted the rest of the industry. Once companies realized where they were failing, it was too late 

John [47:42] I can't tell them, this is exactly how they need to approach all this innovation, but I can tell them that they need to pay attention. There are going to be moments of clarity, you must watch for it.  

John [51:42] As a CIO, look outside your own industry for what is going to happen. 

 

Resources 

Steve Case’s The Third Wave 

A360 Summit 

Legal Tech Fund 

Gartner 

Singularity University 

Peter Diamandis 

Northeastern University 

Boston College High School (BC High) 

Fenway Park  

Portfolio X 

Goulston & Storrs 

 

Love this episode? Leave a Review

Share it on your LinkedIn feed.

If you have not already, please leave us a review on iTunes. 

 

About Bill Murphy 

Bill Murphy is a world-renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn. 

If you are interested in learning more about RedZone Technologies, and its security expertise, email us at info@redzonetech.net 

Jul 1, 2022

Welcome Back to Bill Murphy’s 10x Podcast. Our guest in this episode is Brian Chidester, award-winning, public sector marketing executive, and expert integrated messaging strategist. Brian is currently the Industry Vice President at Genesys, an Advisor to the G20 Global Smart Cities Alliance, and a member of the Forbes Technology Council.  

Today, Brian shares with listeners the benefits of developing smart cities and explains how they promote sustainable practices that will address growing urbanization challenges that cities face. By leveraging the data that smart cities provide, stewards within a community can help make better decisions on behalf of the constituents.  

As a supporter of smart city evolution, Brian shares examples to describe how process efficiency, edge computing, and curb management can help advocate for the future and advancements of smart cities. 

Tune in today and learn about the possibilities smart cities are providing our communities.

As a Chief Information Officer (CIO) and Business IT Leader here are some wins you will get by listening: 

[5:30] Brian: To be a true advisor to sales leadership, you must have a deep understanding of the market and the reason behind what you are doing.  

[7:00] Brian: Anyone working in the technology sector begins to realize that everything is interconnected. 

[8:00] Brian: When looking at the government space, it pulls you into an experience. The experience can be a digital experience through your mobile device, tablet, or computer, but it also evolves into smart cities. 

[9:00] Brian: A smart city is a framework, an idea, that is composed of information communications technology (ICT). 

[9:40] Brian: The idea behind smart cities is to develop and promote sustainable practices that help address growing and advancing urbanization challenges that cities face.  

[9:55] Brian: A foundational piece of a smart city is cloud. Cloud-based IoT applications and sensors can receive, analyze, and manage data in real time to help improve the quality of life for citizens living in a city or connected community. 

[10:30] Brian: The most important piece that comes from the cloud based IoT applications is the data. The data provides insights so that stewards within the community can make better decisions on behalf of the constituents. 

[11:30] Brian: London pioneered the initial smart city.  

[12:55] Brian: Smaller cities have the greatest innovation despite having a smaller budget because they do not have to go through policy roadblocks that stand in the way of bigger cities.  

[13:50] Brian: For example, when it comes to trash removal, technology is not added to help get the trash out faster but to understand where the process slows down. Therefore, technology is used for process efficiency.  

[14:35] Brian: In Buffalo, NY the city turned trash removal trucks into moving sensors by adding video cameras, leveraging AI (Artificial Intelligence), and using 5G capabilities to find potholes that need to be filled.  

[15:25] Brian: Edge computing is the ability to process data at the point. An example of this is a sensor.  

[16:00] Brian: Edge computing and 5G from an infrastructure perspective can allow quick reaction times to help the evolution of smart cities. 

[17:00] Brian: The concerns surrounding 5G are the pockets of the broadband infrastructure. Smart cities can help with digital equity, but one of the biggest challenges is access to broadband.  

[19:10] Brian: GDPR and the Europeans are ahead of the US when it comes to privacy practices and policies.  

[20:14] Brian: Security of data is critical for protecting privacy. With new video footage capabilities such as speed cameras or security cameras, we must ensure this information does not fall into the wrong hands.  

[21:30] Brian: Policy is always lagging behind technology. That is why the government tends to be late adopters of technology. 

[24:30] Brian: There is a lot of value that data can bring to the citizen.  

[24:38] Curb management is a big trend happening with smart cities because of curb real estate. The data surrounding curb management can help cities identify how to manage and optimize curb space to allow for curb demands.  An example of this is DoorDash pickups and drop offs.  

[26:04] Brian: A big topic that's being looked at within smart cities is how to help address climate change. How can we lower the city's carbon footprint by leveraging smart devices? 

[29:07] Brian: The City of Chattanooga is looking at how they can prevent car accidents and pedestrian deaths by having a sensor speak to a vehicle which then stops it when the car gets close to a crosswalk.  

[29:53] Brian: When we think of smart cities, it's an ecosystem. It's not just about a device here and there. It's a framework and policies, but it is also a complete ecosystem that plays together.  

[30:05] Brian: Look to the Googles and the Apples of the world that have next generation technology and understand what that is, where it's going, and how it can be enveloped properly into the smart city ecosystem. 

[33:05] Brian: What does the future of smart cities look like? It starts with the data. Then, it's what the city's going to do on behalf of its citizens. It's not about technologies and sensors, but it's about how the cities can become smarter from the data that's ingested to be more prescriptive for their citizens. 

[33:53] Brian: How will the metaverse impact smart cities and digital experiences for citizens? Both augmented reality and virtual reality are giving governments opportunities to be able to meet the next generation of citizens. 

[38:00] Brian: The goal of smart cities is to provide citizens with the types of technology and the types of services that are needed within their area. You're not beholden to just what you've had in the past.  

[41:48] Brian: It's not just about getting technology into the hands of the community. It's understanding how to best use and push the adoption of this technology and do it in a way that's going to drive the type of outcomes they are looking for.

 

Resources

World Economic Forum 

OpenText 

G20 Global Smart City Alliance 

The Program: Shot Spotter 

Open Government Partnership 

Kevin Kelly’s “What Technology Wants” 

Brian Chidester’s Podcast “The Government Huddle” 

 

Love this episode? Leave a Review 

Share it on your LinkedIn feed. 

If you have not already, please leave us a review on iTunes. 

 

About Bill Murphy 

Bill Murphy is a world-renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn. 

If you are interested in learning more about RedZone Technologies, and its security expertise, email us at info@redzonetech.net 

May 12, 2021

Tune into this episode with guest Cyrus Sigari, the bear-riding, self-proclaimed chief airplane nut and Co-Founder of jetAVIA. Cyrus's thousands of hours of aviating experience that span over the course of 30 years, position him as an aviation expert. Listen in as we talk about how the future of drones and air mobility will transform our lives and actually better humanity.

Mar 10, 2021

Listen as Beth and I discuss the key points to thriving after the rewarding experience of higher education and how you can start thinking about human talent differently to help your career and company become more productive and successful in the future. 
 
I’m speaking with SVP & Global CIO of Sirius Group, Beth Boucher today. Beth Boucher is the SVP & Global CIO of Sirius Group, part of the NY CIO Governing Body Leadership Team, and a recent Global category winner at the 2020 New York ORBIE Awards. She funded her own education by painting houses, cleaning banks, working restaurants and even working with submarines.  

 
Featuring: 
Beth Boucher, SVP & Global CIO of Sirius Group 
 
Resources: 
Show notes and resources for today's episode: https://www.redzonetech.net/blog/successfully-integrate-intentional-learning-in-your-busy-day-with-beth-boucher 

IT Security: https://www.redzonetech.net

Learn more about the guest: https://www.linkedin.com/in/beth-boucher 

Connect with Bill on LinkedIn: https://www.linkedin.com/in/billmurphynll

Feb 4, 2021

I just had this excellent interview with Brett Johnson, a keynote speaker, and consultant on cybersecurity, Cybercrime, and identity theft. His knowledge of these topics is unique because it didn't come from any book or in any classroom. Brett's experience is from the criminal side of things. At one point, the United States' Most Wanted criminal, he was given the moniker of The Original Internet Godfather by the United States Secret Service.

Brett was responsible for defining modern financial Cybercrime as we know it today. He created the precursor to today's Darknet markets called ShadowCrew. In the early 2000s, through ShadowCrew, He assembled a watering hole for cybercriminals to network, share information, gang up, and execute attacks on entities worldwide.

He lived a life of crime for decades. Credit card fraud, identity fraud, tax fraud, social engineering attacks- you name it; Brett Johnson did it. His criminal lifestyle eventually caught up to him as he was captured and convicted of 39 felonies, sent to prison multiple times, escaping once, before accepting responsibility and finding redemption through his loved ones and the help of the FBI.

Today, Brett works as a security consultant and public speaker. He is one of the world's foremost authorities on Cybercrime and identity theft. Brett uses the vast amount of knowledge he has to help individuals and companies protect themselves from the type of person he used to be.

Listen as Brett and I dive deep into how cybercriminals operate, what drives them, and the most common security threats.

In my conversation with Brett today, we discuss his strategy for laying out the foundation for modern cybercriminal channels. ShadowCrew sets the standard for the way modern cybercrime channels still operate today. Brett identifies the three websites, ShadowCrew, Counterfeit Library, and CarderPlanet, known to be the main cybercriminal channels. Brett also goes into detail on the question of how easy it is to commit fraud. He tells a story of the Nigerians committing fraud by stealing a billion dollars in unemployment. Brett speaks about how to protect yourself from a scam elaborating on a personal story that involved a woman being scammed by him through eBay. Finally, Brett talks about using his first-hand knowledge of Cybercrime for good as well as speaking to his superpower that he can see that helps in engagement with customers. That is my introduction to Brett, The Original Internet Godfather, and I want to welcome you to our exciting conversation.

Here are some of things that you will learn in this podcast episode:

  • The origins of ShadowCrew and how that led to today's Darknet markets.
  • How cybercriminals execute crimes and what they need in order to carry them out.
  • Global law enforcement is stepping their game up to track illicit activities using cryptocurrency.
  • The origins of Brett's life of crime.
  • The methods internet scammers use to take advantage of people online.
  • Criminals most often get caught when they raise unnecessary red flags.
  • How Brett was able to bounce back after hitting rock bottom in life.
  • Without social engineering, cybercrime ultimately fails.
  • Medical records are being used as the primary source of information for cybercriminals.
  • Why storytelling is important in getting employees to retain information presented to them in cybersecurity awareness training.

How to Connect with Brett Johnson

Articles Referenced in Podcast:

The Nigerian Fraudsters Ripping off the Unemployment System, Wired, May 2020.

Ghost in the System: Synthetic Identity Fraud, Anglerphish, June 2017

Secret Service Operative Moonlights as Identity Thief, Wired, June 2007.

Joseph Campbell's Hero's Journey, KU Gunn Center.

About Bill Murphy

Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader.

Follow Bill on LinkedIn and Twitter.

If you are interested in learning more about my company, RedZone Technologies, and our security expertise, in particular related to Cloud and Email Security Kill Chain Strategy, Techniques and Tactics you can email cloudkill@redzonetech.net.

If you liked this episode, please share it with your LinkedIn community.

Also, please consider leaving an iTunes review here, and for my droid listeners, on Stitcher. (Click here for instructions on how to leave an iTunes review if you're doing this for the first time.)

Read the Full Transcript Here

Music provided by Ben's Sound: http://www.bensound.com/

Other Ways to Listen to the Podcast:

iTunes | Libsyn | Soundcloud | RSS | LinkedIn

Jan 29, 2021

In Episode #208, I talk with Mark Sangster. Mark is the VP & Industry Security Strategist at eSentire Inc., an award-winning speaker, and the author of the new book, “No Safe Harbor: The Inside Truth About Cybercrime―and How To Protect Your Business.”

 

As a CIO and Business IT Leader here are some wins you will get by listening:

  • How remote work and employees bringing their office home have created new hurdles for IT leaders to deal with. (18:30)
  • The root causes of cyberattacks and how bad actors are able to carry out such attacks as ransomware. (7:00)
  • Why cybersecurity is not just an IT problem to fix and why it’s a business risk to manage. (4:00)
  • Why enterprises should create a risk registry to rank the risks they face. (21:00)
  • Why compliance is not the same as security or privacy. (33:00)
  • Why some companies are ill-prepared for cyberattacks and the importance of having measures in place to protect your data. (12:00)
  • Why complacency and a “set it and forget it” mentality are dangerous things for a company to have when it comes to cybersecurity. (15:30)
  • How much easier it is for a bad actor to virtually rob a bank rather than physically. (40:00)
  • The reputational hit that companies take after data breaches and cyberattacks. (26:30)
  • Why modern compliance often lags behind other aspects of the business. (37:00)

 

Mark Sangster is the Principal Evangelist and VP of Industry Security Strategist for eSentire Inc based in Ontario, Canada. He is an award-winning speaker at international conferences and on prestigious stages, including the Harvard Law School, and an author on various cybersecurity subjects.  

 

Mark has a fascinating perspective on shifting risk trends, and his work has influenced industry thought-leaders. He is the go-to expert on data breaches, and his work has been featured in The Wall Street Journal and the Canadian Broadcast Corporation. Mark also hosts the Cyber InsiderPodcast. He interviews experts from across various industries to explore data breach litigation, cyber insurance claims, crisis communication, the rise of gray zone threats, and the risks of interconnected technology. 

 

He is a contributing author to several leading industry publications (CSO magazine, SC Magazine, LegalTech News), an invited speaker at 40+ conferences a year, and a regular guest on many well-respected podcasts. 

 

His most recent book, No Safe Harbor: The Inside Truth About Cybercrime―and How To Protect Your Business, tells the story of cybercrimes and cyber-attacks that never made the headlines but are equally important for companies to understand what they need to do to protect themselves.  

 

How to connect with Mark Sangster:

 

Books referenced in podcast:

 

Articles referenced in podcast:

 

Transcript:

You can go to the show notes to get more information about this interview and what we discussed in this episode. Click Here to download the full transcript.

 

About Bill Murphy:

Bill Murphy is a world-renowned IT Security Expert dedicated to your success as an IT business leader.

Follow Bill on LinkedIn and Twitter.

If you are interested in learning more about RedZone and our security expertise in particular related to Cloud and Email Security Kill Chain Strategy, Techniques, and Tactics you can email myteam@redzonetech.net.

Dec 28, 2020

Akshay Bhargava is the Chief Product Officer at Malwarebytes. Malwarebytes is described as the leading advanced malware prevention and remediation solutions provider. In this role, he leads product organization, guides all Research and Development activities, and drives the company's technology vision/product road map. He previously served as Vice President for Oracle's Cloud Business Group, as a product executive at FireEye, and as a management consultant at McKinsey & Co.

Akshay is a board adviser to several tech startups and was named one of The Software Report's Top 25 Software Product Executives of 2020. A proven thought leader, Akshay writes for Forbes Technology Council and is a frequent speaker at industry events. He holds a B.S. in Computer Science from Carnegie Mellon University and an MBA from MIT Sloan.

Some of the takeaways you will get from listening to this interview with Akshay are how to apply a purpose-built framework to product innovation. Akshay is using this for security innovation, but this is a framework that you can apply to any innovation. On LinkedIn, he has a really nice interaction with the CIO and CISO community about this innovation framework.

You will also learn about how to remove luck from the innovation process. He is a big proponent of removing luck in the innovation process.

Another takeaway is how to align customer pain, feature requests, and customer empathy with purpose in building your products. How to stop responding to endless feature requests and build products.

Also discussed is how to prioritize and choose what to do and what not to do with product development. We also talk about the mindfulness and Zen approach to security. There is research that is done that compares users that have been trained in mindfulness versus users who haven't been. There is a stunning 38% decrease in hitting inadvertent malware.



Here are some of the things that you will learn in this podcast episode:
-Akshay's purpose-built innovation framework.
-How to remove luck from the innovation process.
-Aligning customer pain and empathy to the purpose of your company.
-How to prioritize and choose what to do and what not to do.
-Mindfulness and Zen approach to security.
-Why purpose, vision, and mission are all closely related.
-Why during these unprecedented times, individuals and organizations have an opportunity to practice anti-fragility.
-The power of asking the question, "Why?"



How to Connect with this Guest:


Books referenced in podcast:



Articles referenced in podcast:

 

Technologies referenced in podcast: 



Transcript:

You can go to the show notes to get more information about this interview and what we discussed in this episode. Click Here for the full transcript.

Leave a Review:

Love this episode? Share it with your LinkedIn community here.
If you haven’t already, please make sure you leave us a review on iTunes or Stitcher. Not sure how to leave a review? Check out the instructions here.

About Bill Murphy:

Bill Murphy is a world-renowned IT Security Expert dedicated to your success as an IT business leader.

 

Follow Bill on LinkedIn and Twitter.
If you are interested in learning more about RedZone and our security expertise in particular related to Cloud and Email Security Kill Chain Strategy, Techniques, and Tactics you can email myteam@redzonetech.net.

 

Music provided by Ben’s Sound: http://www.bensound.com/

Other Ways to Listen to the Podcast:

iTunes | Libsyn | Soundcloud | RSS | LinkedIn

Dec 13, 2019

Today, I have a very special guest. It’s Jason Kasch, CIO at Structural Group. Structural Group is a big business – 3,000 employees. One of their big, big moonshots – their big growth patterns, is they want to be a multi-billion dollar company.

I’ve known Jason from my very first RedZone Podcast episode. He was on the first episode many moons ago. Here, we get into some really powerful topics like - self-driving cars and business disruption, what does that mean to a company like Jason’s; we talk about invention convention and problem solving for a 3,000 person company; the modern IT leader skills are not what you think, and we talk about the role of the CIO moving forward and which skills he believes are necessary for you to cultivate… and they’re not what you think!

We also look at what is the mindset to the multi-generational workforce. I haven’t covered this topic with anyone recently. This is the first time in history CIOs must support multiple generations – from people super young to people super old. Sometimes the young people are leading the older people. So, how do you do that as a CIO? How does that impact you and your teams? 

I also ask, “What is your CIO Superpower?”. If you’ve ever thought about what makes you great. We’re  always focused on what makes you weak and what we want to make strong. Well, what if we double- or triple-down on our strengths? Jason and I discuss that.

CIO Superpowers! One of the things I always talk about and what you’re great at. Jason firmly believes that he’s a technical guy. He started out technical and he’s got amazing business skills now, but he believes you shouldn’t lose those technical skills if you come from that world.

We talk about SD-WAN. For those of you who want to understand SD-WAN and how you can use that at scale and some of the benefits Jason has gotten from that, then listen into this episode a little further.

So now we have a conversation about Structural’s small, vision, mission cards. It was really interesting as I was sitting down with Jason. We talked about these little tiny vision cards that the founder and majority owner of Structural distributes among the teams, and how it really guides how they make decisions – how they run meetings, and how you scale culture. You know, that’s always a challenge. How you scale culture – this is a great learning point.

Finally, what is your 3-year ambition? Jason and I talked about the ambition of his organization for growth and the role and the mindset that’s needed as a CIO to support his business as it scales into a billion dollar organization. I often say, and Jason supports that – who do you need to become as the business grows bigger and as you take on more challenges?   

So with that, you’re going to love this interview and my conversation with Jason Kasch.

When you think of the construction industry, you probably don’t think of innovation. Well, sit back and listen to my conversation with Jason Kasch, CIO of STRUCTURAL Group. Jason discusses, very specifically, how the Structural Group team employs a technique they call an ‘Invention Convention’ to explore the art of what is possible.

Jason asks some interesting questions that lead off a great discussion. I know you will find these questions very thought provoking for glimpses of your enterprise in the relatively near future.

  • How technical should a Next-Gen CIO Be?
  • Modern IT leader skills – are not what you think
  • How is the role of the CIO of 10-years ago, versus the role 10-years moving forward?
  • CIO Superpowers: What skills should a CIO cultivate moving forward?
  • Creating a mindset to support a multi-generational workforce |
  • How a CIO of a 3,000 person company thinks and will give you an example of how to deploy a technology that will assist you in building a cloud enabled company.
  • Leadership Principles of a $700M Company contained within a simple card that helps with problem solving, meetings, teamwork, excellence, vision and mission.
Nov 15, 2019

Today my guest is Paul Zak, scientist, prolific author and public speaker. Paul is - what I just love, he wrote the book, The Moral Molecule: The Source of Love and Prosperity in 2012, and literally, he discovered oxytocin. Now what is oxytocin? This was a landmark neurochemical that he discovered was the driver of trust, love and morality. That was a key differentiation for our humanity, and so this made him very popular and he's gotten the nickname Dr. Love. Now, what does this mean for his latest book called, Trust Factor: The Science of Creating High-Performance Companies?

As a scientist, his decades of research have taken him from the Pentagon, to research with the three-letter agencies, to the rain forests of Papua New Guinea - all in the quest to understand the neuroscience of human connection, human happiness and effective teamwork. It's through his lab and testing that he's developed and deployed neuroscience technologies to solve real world problems experienced by people, especially in this today's times of exponential technologies. What I love is that those things that we had a hunch about now, he's validating through technologies.

Now, what's this about trust? Because there's a big thing going on now that this is the most disengaged workforce in a long time. Much of it is because of the lack of trust.

So, what is oxytocin? Experiments have shown that when you have a higher sense of purpose stimulates oxytocin production, as does trust. Trust and purpose, then mutually reinforce each other, providing a mechanism for extended oxytocin release, which produces happiness. So joy on the job comes from doing purpose-driven work with a trusted team.
I could go on and on, but I want to let Dr. Paul Zak do most of the talking related to this. Because I think that for leaders, that this is super important. Leadership now, especially for many of the CIOs and technology and digital transformation leaders, the imperative for leaders today is to create this engagement within their teams and within their people. I've had a pattern now with a couple of different podcast interviews talking with people that are top in their field. Here is one of the top scientists in the this field that is talking about how to do this.

One of it is creating this peak immersion. Creating an immersion can be contagious and leaders; of course can't just bestow immersion on people. Leaders must embody it, they must be plugged into it themselves. This creates this factor, which allows an organization to take on this resonance, which differentiates you and your organization and your teams within the business and within the marketplace.

One of it is creating this peak immersion. Creating an immersion can be contagious and leaders; of course can't just bestow immersion on people. Leaders must embody it, they must be plugged into it themselves. This creates this factor, which allows an organization to take on this resonance, which differentiates you and your organization and your teams within the business and within the marketplace.

Well, I want to bring you Paul today because Paul is going to give you practical examples, practical tools and really get you thinking about this topic deeply. So with that, I want to introduce you to my conversation with Dr. Paul Zak.

What You Will Learn From This Interview

Key Factors in Motivation to Take Action:

  1. Paying Attention
  2. Emotionally resonant - Real caring so that it impacts the brain
  • These Keys get people into a flow state in which Peak Immersion can be measured
  • People are attracted to those who are engaged. Immersion is Contagious
  • Leaders Must be Plugged in
  • Neural Job Crafting
  • How to Build a Culture of Trust
  • The role of neurochemical Oxytocin
  • Work-life Integration vs Work-life Balance
  • Trust is a Leading Indicator of Engagement
  • A high trust culture doesn't mean you don't have high accountability, daily check-ins, daily huddles, etc
  • Examples of 'Whole Person' Reviews that you can use in your company
  • Creating feedback loops for people
  • Satisfaction vs Happiness
  • High Expectations, striving for better results, Going 'all-in', complete focus is great and letting go and shedding stress is great too

About Paul Zak

Human connection. Paul’s two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rain forest of Papua New Guinea.  All this in a quest to understand the neuroscience of human connection, human happiness, and effective teamwork.  His academic lab and companies he has started develop and deploy neuroscience technologies to solve real problems faced by real people.

His latest book, Trust Factor: The Science of Creating High Performance Companies, uses neuroscience to measure and manage organizational cultures to inspire teamwork and accelerate business outcomes.  His 2012 book, The Moral Molecule: The Source of Love and Prosperity, recounted his unlikely discovery of the neurochemical oxytocin as the key driver of trust, love, and morality that distinguish our humanity.   In another obsession, Paul’s group uses neuroscience to quantify the impact of movies, advertising, stories, and consumer experiences.  Along the way, he has helped start several transdisciplinary fields, including neuroeconomics, neuromanagement, and neuromarketing.

Here are his specs: Paul is the founding Director of the Center for Neuroeconomics Studies and Professor of Economics, Psychology and Management at Claremont Graduate University. He has degrees in mathematics and economics from San Diego State University, a Ph.D. in economics from University of Pennsylvania, and post-doctoral training in neuroimaging from Harvard.  You can check out his academic lab, consumer neuroscience company, and neuromanagement company. He also serves as a senior advisor to Finsbury, a global leader in strategic communications that advises many of the world’s most successful companies.

Paul’s research on oxytocin and relationships has earned him the nickname "Dr. Love."   That’s cool.  He’s all about adding more love to the world.

Interesting facts:

Zak is a member of the Screen Actors Guild and has created and voiced science dialog for movies, including The Amazing Spiderman. He is a regular panelist on the Discovery Science program Outrageous Acts of Psych. News organizations often request his expertise on neuroscience. His TV appearances include Fareed Zakaria's GPS on CNN, the John Stossel show on Fox Business, the Dr. Phil show, TakePart Live on Pivot TV, Fox and Friends, Good Morning America, and ABC World News Tonight.

The Full Transcript can be read here

Ways to Connect with Paul Zak:

Resources Discussed in this Interview:

  • Academic Lab: com
  • Consumer Neuroscience Company: Zestx Labs.com
  • Neuro-management Company: com (measuring engagement company)

Books:

This episode is sponsored by the CIO Innovation Forum, dedicated to Business Digital Leaders who want to be a part of 20% of the planet and help their businesses win with innovation and transformation.

Music provided by Ben’s Sound: http://www.bensound.com/

Other Ways to Listen to the Podcast:

               iTunes | Libsyn | Soundcloud | RSS | LinkedIn   

If you enjoyed this episode, then please consider leaving an iTunes review here.  Click here for instructions on how to leave an iTunes review if you’re doing this for the first time.

Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader.

Follow Bill on LinkedIn and Twitter.          

Nov 8, 2019

Welcome back to the show, everyone. This is Bill Murphy, your host of the RedZone Podcast. So today's the title of this episode is, 'Human Performance and the Benefits of Sauna', in particular Finnish sauna. So how did this start?

A couple of years ago, I had Wim Hof on the show. He trains people on how to elevate their body temperature when they're immersed in cold water and he always had a sauna off to the side. Now, he has an institute in Norway, and I trained with him in Poland. Wim Hof has talked a lot about the benefits of sauna, relative to cold, it's called thermogenesis.

I have always wanted to learn more about the benefits of sauna; and there's been a lot of research on how sauna can help with your cardiovascular system. It can help with a variety of different diseases and with just general health and well being.

So, I asked the leading sauna person in the United States, Glenn Auerbach, to come on the show. I met Glenn in Minnesota when I went to look at a sauna he put together - and that I was planning to purchase.

In Minnesota, it's quite an ice fishing culture, so it's not a big step for them to build these really great ice fishing houses. Now, they've moved into building these really custom saunas. And you can see on Saunatimes, the website that Glenn runs, what people have done with saunas, these outdoor saunas across the country. And we get into what the differences are between types of saunas, like Finnish saunas versus your 24-hour fitness type sauna, or an infrared sauna, and what the real differences are there between them. And we talked about kind of culture of sauna in Minnesota and Finland. We talked about, as I mentioned, the science of it and the psychological benefits in alternating between cold and hot.

We covered a lot of ground in this episode. So if you're interested in sauna, and potentially integrating that into your experience and learning more about it, this would be a great episode for you. With that, I want to introduce you to my conversation with Glenn Auerbach.

About Glenn Auerbach:

For over thirty-four years, Glenn Auerbach has been an enthusiastic authentic sauna evangelist. In 2008, he started www.saunatimes.com to share this appreciation with others. Four years ago, he started SaunaTalk, a podcast about sauna and most often recorded on the sauna bench.

Glenn has written, Sauna Build, From Start to Finnish, the go-to eBook that includes step by step instructions for building a sauna. He has helped hundreds of people build their own saunas, some of which are featured, illustrated and reported on saunatimes.com.

Ways to Connect with Glenn Auerbach:

LinkedIn
Websites: SaunaTimes
Twitter: (@GlennAuerbach) and (@Saunatimes)
Blog

Resources and Links from this episode with Glenn Auerbach:

General References:

How to Connect with Sauna Professionals Mentioned in this Episode:

Books Mentioned:

You can go to the show notes to get more information about Glenn Auerbach and what we discussed in this episode. You'll find the show notes at redzonetech.net/podcasts.

- - - - - -
This episode is sponsored by the CIO Innovation Forum, dedicated to Business Digital Leaders who want to be a part of 20% of the planet and help their businesses win with innovation and transformation.

If you are interested in learning more about RedZone Technologies and our security expertise, in particular, related to Cloud and Email Security Kill Chain Strategy, Techniques and Tactics, you can email: cloudkill@redzonetech.net

Please Leave A Review:

I hope you enjoyed this program interview with Glenn Auerbach.

If you liked this episode please Like, leave Comments, and forward it to your LinkedIn community. You can also leave an iTunes review here, or on Stitcher for my droid listeners. Click here for instructions on how to leave an iTunes review if you're doing this for the first time.

Credits and Other Media Sources

Music provided by Ben's Sound: http://www.bensound.com/

Other Ways to Listen to the Podcast:

iTunes | Libsyn | Soundcloud | RSS | LinkedIn

About Bill Murphy

Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader.

Follow Bill on LinkedIn and Twitter.

Oct 11, 2019

Today, I have a special guest, Dr. David Murphy. David is one of the world's leaders in working with children, young adults and families and helping them with their struggles, utilizing time management and organization. He consults with families and addresses the needs of students at all grade levels have been diagnosed with challenges like Asperger's, non-verbal learning disabilities, social emotional disabilities, ADHD, and all types of challenges related to this time management organization.

Dr. Murphy received his Bachelor's and Master's degree in Special Education from the University of Connecticut and is nearing completion of his second Master's degree in Special Education from Southern Connecticut State University. He earned his Doctorate in Education at Northeastern University.

In our conversation, we get into all sorts of details related to the issues that are facing children, from young children through middle school, and high school. These are things that I have been personally trying to become an expert on with my family. if you have a child at any one of these stages, stay tuned because some of the things that David brings up completely rock my world and they will yours as well.

We discuss topics like, How do you not coddle the emotions of your kids?', What does that mean with child rearing and growing kids that are emotionally resilient?', How do you, as a parent, not be afraid of your children failing?', and How do you underpin family values and a lot of the strategies you deploy as a parent.?' We also go into how you unhinge limiting beliefs with kids, how you establish a thinking about your thinking; and how you develop the patterns of emotional behavior so that they can be resilient in the face of uncertainty, in the face of doubt, in the face of failure and failing? And, finally, what is the effect of the digital generation on how you help your kids navigate and help families navigate FOMO, the fear of missing out' effect - with the phone and other digital distractions.

Dr. Murphy shares techniques, strategies and tactics of how you can deploy the right type of approaches to support your family values as it relates to this digital age and how to raise resilient, emotionally very, very strong and powerful children.

Here are some Important TakeAways from this Interview:

What are some of the big mistakes parents make today?

1. Way to much attention to towards coddling the emotions. There is a visceral fear of doing anything uncomfortable.
2. Parents outsource parenting. Parents work hard and come home exhausted. It's easier to ignore than it is to engage, discuss, punish, etc. Too many fathers want to be friends with their child. They give up their role as the alpha male and therefore loose valuable opportunities to guide, mentor, and discipline.
3. Parents are afraid to see their children fail. At an early age, children need to celebrate failure, celebrate risk taking, celebrate mistakes. We live in a culture that fosters perfection.
4. Justifying excuses and fostering family values. Parenting is hard. Doing it right takes time and attention, and the willingness to take risks and make mistakes.

As early as we can, we need to help our children to see through limited beliefs and excuses and practice and demonstrate "family values". In my family, my kids know that the word "can't" is not allowed. Try to connect with them on eye level and use phrases like this to foster family values, "In this family we work together and help each other", "In this family, we don't give up", "In this family we make mistakes and learn from them".

Too many children love their excuses and turn their excuses into beliefs. "I hate to read", "I am not a morning person", "I hate broccoli", "I can't do math", "I can't do it".

For parents of teenagers, how do you break through their Snowflake mindset?

Teach them to:

1. Start making their own decisions.
2. Stop making excuses. Get up each morning, take a cold shower, and face the fears of the day.
3. Set some goals that scare you.
4. Look people in the eye.
5. Give firm handshakes.
6. Tell their parents, "Thank you".
7. Take on the burden of greater responsibility. At the age of 4 your child can do more than you imagine. Give them the chance. Chores are the most amazing opportunity to foster grit, family values, and a strong connection to a greater self.

Parents need to know that it's going to be okay and kids need to hear that. Just because you fail at something doesn't mean you're a failure!

Dr. David Murphy became attuned to the challenges many students face through his twenty years of work in the field of special education supporting the needs of students with a wide range of disabilities. He taught for more than a decade before becoming a school administrator, ultimately running private specialized schools for children with Non-Verbal Learning Disabilities, Attention Deficit Disorders, Learning Disabilities and Social Anxiety Disorders.

Dr. Murphy received his bachelor's and Master's degrees in Special Education from the University of Connecticut. He earned a second Master's degree in Special Education Administration from Southern Connecticut State University. He completed his studies at Northeastern University where he earned a Doctoral degree in Education.

After completing his doctorate, Dr. Murphy combined his extensive experience within schools with his advanced degree training and began consulting directly to families, students and adults. He consults with families and addresses the needs of students in all grade levels who have been diagnosed with such challenges as Asperger's Disorder, Non-Verbal Learning Disabilities (NVLD), Social/Emotional Disabilities, Attention Deficit Hyperactivity Disorder (ADHD), Learning Disabilities (LD) and students who simply struggle with time management and organization.

He currently lives in Duxbury, Massachusetts with his wife and two young children. He is an avid runner and loves spending time with his family and friends.

The Full Transcript of this episode can be found here: https://www.redzonetech.net/blog/how-to-raise-emotionally-strong-resilient-powerful-kids-in-digital-age-davidmurphy/

How to get in touch with Dr. David Murphy

Books/Publications Mentioned in Interview:

This episode is sponsored by the CIO Innovation Forum, dedicated to Business Digital Leaders who want to be a part of 20% of the planet and help their businesses win with innovation and transformation.

Credits:
* Outro music provided by Ben’s Sound

Other Ways To Listen to the Podcast
iTunes | Libsyn | Soundcloud | RSS | LinkedIn

Leave a Review
If you enjoyed this episode, then please consider leaving an iTunes review here

Click here for instructions on how to leave an iTunes review if you’re doing this for the first time.

About Bill Murphy
Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn and Twitter.

Sep 30, 2019

Why did I go down this path with this type of episode? I recently read an article by Chris Peterson, Principal at Vector Firm, where he outlined ways for a salesperson to differentiate themselves from every other salesperson. I was impressed and it made me think hard about the role of a salesperson and the notable transformation within today’s selling environment.

Beginning in 2006, Chris recognized a growing chasm between the way organizations purchased security technology and the way it was being sold. He recognized that this was creating a sales force of amazing security account managers – who had little or no time to HUNT for new business.  

Do you think the role of a salesperson is dead? People are afraid of even using the word salesperson today. You rarely see this title on a business card. You see titles like Business Development, Account Manager, Account Executive and the list goes on and on.

Is the role of a commission based sales rep dead?

Now I believe that sales is one of the highest and noblest professions of service. Essentially, the more you serve, the more you make. In the past, sales reps exchanged the risk of a low-to-no salary for the reward of a higher than normal income solely as a result of the fruits of their efforts. Ultimately, every role in the business thrives with more revenue coming in and the resulting increase in profits.  

Sales is so different from 10 to 20 years ago, yet continues to be the oxygen for business. Some of these changes have exposed deep-seeded issues that won’t translate into successful sales today. It's extremely important for business leaders to understand the shifts that are happening now by understanding how they came about and determine how we can help modern salespeople be more successful.

Who is this episode for today? If you are a buyer of security technologies and services, a salesperson in today’s modern world, an entrepreneur building a sales organization, are in a sales leadership role, a marketing leader in a company, or a CIO supporting a sales organization, you will enjoy listening to my conversation with Chris Peterson founder of Vector Firm.

I hope you enjoyed this program interview with Chris Peterson.

If you liked this episode I want you to forward it on your LinkedIn page to your community. I also want you to like and leave comments about the episode on iTunes, and for my droid listeners on Stitcher.

If you are interested in learning more about RedZone and our security expertise in particular related to Cloud and Email Security Kill Chain Strategy, Techniques and Tactics you can email cloudkill@redzonetech.net.

You can go to the show notes to get more information about Chris and what we discussed in this episode. You’ll find the show notes at redzonetech.net/podcasts.

Until next time. I’m signing off. Thank you and have a great day! 

The Full Transcript of this episode can be found here: https://www.redzonetech.net/blog/modern-sales-your-customers-dont-need-you-anymore-chris-peterson/

How to get in touch with Chris Peterson

This episode is sponsored by the CIO Innovation Forum, dedicated to Business Digital Leaders who want to be a part of 20% of the planet and help their businesses win with innovation and transformation.

Credits:
* Outro music provided by Ben’s Sound

Other Ways To Listen to the Podcast
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Leave a Review
If you enjoyed this episode, then please consider leaving an iTunes review here

Click here for instructions on how to leave an iTunes review if you’re doing this for the first time.

About Bill Murphy
Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn and Twitter.

 

Jul 26, 2019

First, an interesting coincidence I want to share. It’s middle-evening on Friday here in the Poconos, Pennsylvania where I’m getting ready to participate in a race tomorrow morning at 7:30 am. From the starting line, I’m going to race down the mountain in a Spartan race. It’s an obstacle course Spartan race that I’ve done several times. It’s my big challenge of the year.

The irony is that I have on my Podcast today, an expert in ancient Greece. His name is Paul Rahe. Paul has written a trilogy of books on Sparta and the Spartans. The third volume being released in a few weeks. You’ll find a link to it on the podcast notes page along with the other two books in this trilogy. I’ve read these books, which are fantastic, and I’m endlessly fascinated with Spartans for a couple of reasons. I’ve always been fascinated with the Samurai, the Comanche, the Mongols, the Knights, etc. I just love these classic cultures and I think it’s because there’s a heroic myth. There’s a heroic part in all of us that’s symbolized by these cultures. The Spartans stand out for this and I really wanted to get into:

 

  • What is the history and what does a true historian say about Sparta and the Spartans?
  • What is the research that’s been going on? Why have the legends of the Spartans persisted for 1,500 years?
  • What can we learn from them – as people, as a culture?

We are 250 years into this great American experiment, and the Spartans lasted about 400 years. What made them so dominant, and then, why did they fail?

Paul and I talk about the strengths of the Spartans, their innovation on the battlefield and how they actually fought using certain formations and such. The discomfort of how they raised their boys and forced them to become these fearsome warriors and leaders of the world and why they failed. How did the innovation that the Spartans were known for on the battlefield decline as they were innovated around and out maneuvered?

Now, we’re in the nuclear age, but how did Spartan’s battle differ from the Civil War, WWI and WWII and differ from other warriors in the classic age as well. Paul and I discuss that.

I find it interesting talking to scholars about their deep interests because I think there are lessons that we can all learn as leaders. If you take a step back and peer into the past, there are lessons there that we can learn.

I’m very excited about this episode, it’s very appropriate for me, and I know you’re going to find this very, very interesting.

With that, I want to introduce you to my great conversation with historian, Paul Rahe.

If you are a leader today you will like this Podcast for the following reasons:

  1. It will dispel myths surrounding the Spartans
  2. You will learn about the role discomfort played in raising Spartan boys
  3. How the Spartans were disrupted by battlefield innovation
  4. Why no one develops movies or books about Athens, but instead focus on Spartans
  5. How warriors were killed in classic-period warfare
  6. Four Main Strengths that made Spartans so fearsome: Endurance, Strength, Mobility, and Prestige (or I would say, reputation)

Paul A. Rahe holds The Charles O. Lee and Louise K. Lee Chair in the Western Heritage at Hillsdale College, where he is Professor of History. He majored in History, the Arts and Letters at Yale University, read Litterae Humaniores at Oxford University’s Wadham College on a Rhodes Scholarship, and then returned to Yale to do his PhD in ancient Greek history under the direction of Donald Kagan.

He has been awarded fellowships by the Center for Hellenic Studies, The National Humanities Center, the Institute of Current World Affairs, the John M. Olin Foundation, the Center for the History of Freedom at Washington University, the National Endowment for the Humanities, the Woodrow Wilson International Center for Scholars, Clair Hall at Cambridge University, All Souls College at Oxford University, The American Academy in Berlin, the Social Philosophy and Policy Center at Bowling Green University, and the Hoover Institution. In 2006, the French Historical Society awarded him the Koren Prize for the Best Article Published in French History in 2005.

He is very excited about his newest book, Sparta’s First Attic War: The Grand Strategy of Classical Sparta, 478-446 B.C., a companion volume to The Spartan Regime: It’s Character, Origins, and Grand Strategy; and The Grand Strategy of Classical Sparta: The Persian Challenge, that explores the collapse of the Spartan Athenian alliance, is due to be released on August 6, 2019.

Read the Full Transcript Here

How to get in touch with Paul Rahe:

Key Resources + Links:

Books:

New:   Sparta’s First Attic War: The Grand Strategy of Classical Sparta, 478-446 B.C., a companion volume to The Spartan Regime and The Grand Strategy of Classical Sparta, Paul A. Rahe, Yale University Press, due to be released August 6, 2019.

Articles on Blog:

Powerline.com Posts

Videos on Blog:

Credits:
* Outro music provided by Ben’s Sound

Other Ways To Listen to the Podcast
iTunes | Libsyn | Soundcloud | RSS | LinkedIn

Leave a Review
If you enjoyed this episode, then please consider leaving an iTunes review here

Click here for instructions on how to leave an iTunes review if you’re doing this for the first time.

About Bill Murphy
Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn and Twitter.

Jul 5, 2019

Today my conversation is with David Smith. He’s the CEO and Founder of Croquet Studios

David Smith is a computer scientist and entrepreneur who has focused on interactive 3D and using 3D as a basis for new user environments and entertainment for over thirty years. His specialty is system design and advanced user interfaces. He is a pioneer in 3D graphics, robotics, telepresence, artificial intelligence (AI) and augmented reality (AR). He creates world-class teams and ships impossible products.

In 1987, Smith created The Colony, the very first real-time 3D adventure game/shooter and the precursor to today's first-person shooters. The game was developed for the Apple Macintosh and won the "Best Adventure Game of the Year" award from MacWorld Magazine.

In 1990, Smith founded Virtus Corporation and developed Virtus Walkthrough, the first real-time 3D design application for personal computers. Virtus Walkthrough won the very first MacWorld/MacUser Breakthrough Product of the Year.

David was Chief Innovation Officer at Lockheed Martin and a Senior Fellow at Lockheed Martin MST, focused on next-generation, human centric computing and collaboration platforms. Here he developed a number of key technologies and won the Lockheed Martin TLS Inventor of the Year for the last four years (every year he has been eligible).

What’s really, really interesting is that he worked closely with authors Tom Clancy (Rainbow Six, Hunt for Red October) and Michael Crichton (Andromeda Strain, Jurassic Park) to develop games.

But that’s only the beginning. . . .

David believes that the year 1968 was the most critical year in computer science. In this one year, three key individuals launched what he considers, and what he’s continuing to build upon, is this goal of enhancing humans’ ability to solve hard problems using computers to think in a different way. Again, enhancing humans’ ability to solve hard problems using computers to think in a different way.

He’s building upon the work of, really the pioneers in the internet: Doug Engelbart, Alan Kay, and Ivan Sutherland’s work - all focused on working with the Xerox Alto Project from a long time ago – close to 50-years ago. Some of these breakthroughs - that even amazed Steve Jobs, as you can see on some of his YouTube videos from years’ ago when he was stunned as he looked at the Xerox Alto project. At that time, what really stuck out for Steve Jobs was the gooey interface. This was really that first interface between a computer and a human.

David’s passion is to continue to use his skills and his competencies and capabilities in 3D and 3D engineering and design. His goal is to develop these applications and systems and platforms that are really going to transform how we use computers and solve big problems in the coming years. He’s exploring the  use of 3D and graphical situations that we can’t even imagine right now, and problem solving and using computers to solve interesting challenges and complex problems moving forward.

So, with that, I wanted to introduce you to my conversation and wonderful interview with David Smith.

Read the full transcript here

Major Take-Aways from This Episode:

  • What is an Augmented Conversation?
  • The future of turning a computer into a vehicle to exchange ideas in real-time and sophisticated areas.
  • How a fusion of ideas reinvents and redefines the vision of what computing is.

How to get in touch with David A. Smith:

Resources Referenced

 

This episode is sponsored by the CIO Innovation Forum, dedicated to Business Digital Leaders who want to be a part of 20% of the planet and help their businesses win with innovation and transformation.

Credits

OUTRO music provided by Ben’s Sound: http://www.bensound.com/

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Leave a Review

If you enjoyed listening to my podcast, please take a minute to leave a review here!

Click here for instructions on how to leave an iTunes review if you’re doing this for the first time.

About Bill Murphy

Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn and Twitter

Jun 28, 2019

I am super excited to bring to you my conversation with Safi Bahcall. I haven't been this excited in a long time because Safi has just written this book called Loonshots: How to Nurture the Crazy Ideas that Win Wars, Cure Diseases, and Transform Industries.

His use of language and his use of innovation principals is second to none in this book especially because I think he comes at this from being an innovator for years and being an entrepreneur, and he comes at this from a very powerful perspective. It really impacted me and the people I've been sharing this book with.

He received his BA summa cum laude from Harvard and his PhD from Stanford. After working for three years as a consultant for McKinsey, he co-founded a biotechnology company developing new drugs for cancer (which led him to be profiled by Malcolm Gladwell in The New Yorker). He led its IPO and served as its CEO for 13 years. In 2008, he was named E&Y New England Biotechnology Entrepreneur of the Year. In 2011, he worked with the president's council of science advisors (PCAST) on the future of national research.

So, in this book, Safi explains how the past and what we learn from the past, has equal implications in the future. So we get into, what are the most common conversations he gets into with CEOs these days. CEOs and senior leaders that have read his book, they are calling him daily and they are asking: "How do we nurture loonshots?"

What You Will Learn From This Interview

  • Why we won, and how we won WWII?”  
  • The role Vannevar Bush played as he was the first CIO in the United States.  
  • How China, India and Islam lost their world domination and supremacy – which had lasted 1,000 years. How did they lose it? 
  • Why good ideas die in organizations. 
  • The difference between artists, soldiers and champions within organizations. 
  • Inside a business – why you must separate artists and soldiers 
  • Why do franchise business models (protecting your core business) often fail, and what you can do about it. 
  • Why culture fixing is hard, but fixing structure is easier. 
  • Why the word ‘Culture’ is such a limp amorphous word these days. 
  • Why structure eats culture for lunch. 
  • Understand what phase transitions and dynamic equilibrium are. 
  • What is a Loonshot vs. a Moonshot? 
  • How do you nurture Loonshots? 
  • How do you lead an organization through Loonshot development as a manager and a gardener using balance and touch between groups. 

As I mentioned, I’m very excited about this interview and I hope you’ll enjoy my conversation with Safi Bahcall.

Read the Full Transcript Here

About Safi Bahcall

Safi Bahcall is a second-generation physicist (the son of two astrophysicists), a biotech entrepreneur, and the author of recently published, Loonshots: How to Nurture the Crazy Ideas that Win Wars, Cure Diseases, and Transform Industries  

He received his BA summa cum laude from Harvard and his PhD from Stanford. After working for three years as a consultant for McKinsey, he co-founded a biotechnology company developing new drugs for cancer (which led him to be profiled by Malcolm Gladwell in The New Yorker). He led its IPO and served as its CEO for 13 years.  

In 2008, he was named E&Y New England Biotechnology Entrepreneur of the Year. In 2011, he worked with the president's council of science advisors (PCAST) on the future of national research.  

He lives with his wife and two children in Cambridge, Massachusetts. Loonshots is his first book.

 

Ways to connect with Safi Bahcall

 

Key Resources + Links

Books: 

Articles on Blog: 

Videos on Blog: 

This episode is sponsored by the CIO Innovation Insider Forum, dedicated to Business Digital Leaders who want to be a part of 20% of the planet and help their businesses win with innovation and transformation. 

 

Credits

 Outro Music provided by Ben’s Sound: http://www.bensound.com/
 

Other Ways to Listen to the Podcast 

iTunes | Libsyn | Soundcloud | RSS | LinkedIn

 

Leave a Review

If you enjoyed this episode, then please consider leaving an iTunes review here. 

Click here for instructions on how to leave an iTunes review if you’re doing this for the first time.

 

About Bill Murphy

Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. 

Follow Bill on LinkedIn and Twitter. 

Oct 26, 2018

My guest today, Chris Pittenturf, is a Senior Vice President of Information Technology and Analytics at the Detroit Pistons organization.


With nearly 20 years of IT experience, the last 12 leading data initiatives at Palace Sports & Entertainment, Chris Pittenturf has accumulated extensive knowledge in applying cutting edge technology to business objectives. In early 2012 he was tapped by new ownership to lead a newly formed department, Data & Analytics, which centralizes PS&E's CRM, Market Research and Business Intelligence efforts.


Since that time Palace Sports & Entertainment has become an industry leader in applying a sophisticated CRM platform to sales and service operations, using market research to drive marketing decisions and assist with partnership sales, and leveraging analytics to make informed business decisions with an emphasis on real time information and mobility.

What You Will Learn from this Interview:

  • Lessons he has learned over 10+ years
  • How to listen to what customers say they want, in context and what their behaviors tell you they want
  • Importance of creating custom customer experiences
  • Decisions around Salesforce CRM, Data warehousing, using MicroStrategy as a BI platform
  • Data Decisions that support or contradict cognitive biases
  • Learn from past decisions he wishes he had made sooner


Major Take-Aways From This Episode:

  • Hear a success story beginning with Chris' love of the game of basketball and a dream career that went from being fizzled to sizzling as they married into a career that's better than he could ever have dreamed.
  • Expect change. After Chris' company, PAL Sports & Entertainment radically changed its business model he was glad to be able to continue supporting the Pistons as well as the entertainment business from a data and analytics perspective.
  • How being attentive to everything the customer says directly through survey responses, and indirectly through their behaviors and activities, is essential to understanding what they really want.
  • Chris talks about being able to differentiate between the B2B and B2C customer, and the importance of understanding how each customer relates to the business through a different lens.
  • The importance of having the pulse of the customer - understanding what they're thinking and where you may be coming up short or where you're doing well.
  • The customer relationship is dynamic and today's environment A different customer relationship has that the that the relationship with the fans has become much more complicated than it was in the past - including a maturity curve ranging from 0 100%.
  • Why choosing Salesforce was a win, after some challenges and time spent working to develop their own CRM.
  • In a small team environment, staffing with people that understand a lot of the discipline, like with data warehousing the structure, the design and the integration and how to move the information, is more effective than hiring highly-specialized individuals.
  • Business trusting data. Support from the top down can help gain acceptance and partner with different business verticals.
  • Business is more accepting of data when it supports someone's bias, when you're providing information to somebody that fits what they know.
  • Business supports the data quickly when it clearly meets a company goal and objective; we have information that can inform whether our success or failure there would be one area.
  • Learning how to determine what information derived from the data is most valuable to the business objective.
  • An interesting fact that machine learning is being used to produce algorithms or data sets that can be used to drive decisions on the basketball side.
  • There are BI platforms that are being developed that are changing the landscape of how we even structure and use our data.
  • Being involved in different peer groups, within your industry and outside of it, helps you to be more well-rounded as professional in understanding best practices at the enterprise level right down to the small business level.


Chris Pittenturf is Vice President of Data & Analytics for Palace Sports & Entertainment, the parent company of the Detroit Pistons, the Palace of Auburn Hills, DTE Energy Music Theatre, Meadowbrook Music Festival, and Freedom Hill Amphitheatre.

Chris and his team in the Data & Analytics department are responsible for Business Intelligence, CRM, and Market Research. The Business Intelligence sub-department has developed many innovative dashboards and mobile applications focused on real-time reporting using Microstrategy for data visualizations that leverage an enterprise customer data warehouse.

Ways to connect with Chris Pittenturf:

Resources and Links:

This episode is sponsored by the CIO Innovation Insider Council, dedicated to Business Digital Leaders who want to be a part of 20% of the planet and help their businesses win with innovation and transformation.

Credits:
* Outro music provided by Ben’s Sound

Other Ways To Listen to the Podcast
iTunes | Libsyn | Soundcloud | RSS | LinkedIn

Leave a Review
If you enjoyed this episode, then please consider leaving an iTunes review here

Click here for instructions on how to leave an iTunes review if you’re doing this for the first time.

About Bill Murphy
Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn and Twitter.

Sep 24, 2018

My guest this week is Naveen Jain, an entrepreneur and philanthropist with a passion to solve the world's biggest challenges with innovative technologies.

Naveen is also on the board of Singularity University, an interdisciplinary university with the mission to educate and inspire leaders to address humanity's grand challenges through innovative technologies.

I recently met him at the Singularity University Global Summit and was impressed with his new venture, Viome. Viome is focused on disrupting healthcare with the goal of making illness elective by identifying microbial biomarkers that are predictive of chronic diseases and to adjust the microbial imbalance through personalized nutrition.

I invited Naveen to be on my podcast so he could share his vision for exponential technologies and talk about the entrepreneurial mindset you, as a leader, need to have in order to affect your business with innovative efforts.

You will like this episode for three reasons:
1. Naveen and I talk about cutting edge health and wellness
2. If you are an entrepreneur, you will like to be a fly on the wall to learn how a billionaire thinks
3. Learn about "possibility thinking" and how to take advantage of the innovation opportunities when they present themselves
Listen to the interview for Naveen's insight on benefiting humanity and his philosophy on disrupting major industries.

[spp-player url='http://traffic.libsyn.com/redzonetech/Redzone_Podcast_-_Episode_95.mp3']

Major Take-Aways From This Episode:

  • Naveen’s vision for innovation and exponential technologies @00:51
  • Why is the next set of superpowers are going to be entrepreneurs solving global grand challenges, and the nation states in the long run will continue to become irrelevant?
  • Learn about how innovation in space is starting to come from private sector.
  • Why you need to change your mindset from scarcity to abundance in order to think exponentially?
  • How can the abundance-focused mindset free up a plethora of innovative ideas and resources?
  • When you have an abundance of things, what would you do?
  • When you give people hope, then people go out do amazing things.
  • With more people getting access to information, it is for the first time that their ideas could now be heard. They are not just consumers anymore, but producers of services.
  • Learn how Naveen changed his thinking from scarcity to abundance @12:15
  • Why Naveen believes that “once you become good at something, you really become useless at it” @12:35
  • Naveen’s entrepreneurial philosophy: by going into a completely different industry you know nothing about, you are able to rethink, reimagine, and challenge the foundation of it.
  • Viome’s global grand challenge: use biodefense technology to benefit humanity and ultimately make illness an option.
  • How today’s exponential technologies are allowing to really understand gut health as an extension of the brain.
  • Naveen’s entrepreneurial advice:
    • “Dream so big that people think you are crazy, and never be afraid to fail.”
    • Surround yourself with people that are making you better. Get rid of every single person who brings you down and tells you why you can’t achieve it.
  • Why should we invest in ongoing learning: intellectual curiosity is what really keeps us going.
  • On mentors:
    • Surround yourself with people that dream big.
    • Life is your biggest mentor, it never stops teaching.

Read full transcript here.

About Naveen Jain

Naveen Jain is an entrepreneur driven to solve the world’s biggest challenges through innovation. He is the founder of several successful companies including Moon Express, iNome, Bluedot, TalentWise, Intelius and InfoSpace.

Moon Express is the only company in the world to have the permission to leave earth orbit and land on the moon with the goal to harvest planetary resources and to develop infrastructure to make humanity a multi-planetary society.

Viome is focused on disrupting healthcare with the goal of “making illness elective” by identifying microbial biomarkers that are predictive of chronic diseases and to adjust the microbial imbalance through personalized nutrition.

Naveen Jain a trustee of the board at the X PRIZE Foundation where he is focused on using incentive prizes to find solution to many of the societal challenges. He recently launched a million-dollar Women Safety XPRIZE to empower the women around the world.

Naveen Jain is on the board of Singularity University where he is focused on educating and inspiring leaders to address humanity’s grand challenges through innovative technologies.

Naveen Jain has been awarded many honors for his entrepreneurial successes including “Ernst & Young Entrepreneur of the Year”, “Albert Einstein Technology Medal” for pioneers in technology, Recipient of “Ellis Island Medal of Honor”, Most creative person” by Fast Company, “Top 50 philanthropists of 2018” by Town & Country magazine, “Humanitarian Innovation Award” at the United Nations, “Distinguished Global Thinker Award” by IILM, “Most admired Serial Entrepreneur” by Silicon India, “Top 20 Entrepreneurs” and “Lifetime Achievement Award” for the leadership by Red Herring.

How to get in touch with Naveen Jain

Key Resources:

  • More information about Naveen Jain can be found at his website: http://www.naveenjain.com/
  • Moon Express - On-going expeditions to the Moon with robotic explorers that aim at collapsing the cost of lunar access and enable new markets and opportunities to arise.
  • Viome – Viome uses an advanced form of testing to analyze gut health and provide personalized recommendation.

This episode is sponsored by the CIO Innovation Insider Council, dedicated to Business Digital Leaders who want to be a part of 20% of the planet and help their businesses win with innovation and transformation.

Credits:
* Outro music provided by Ben’s Sound

Other Ways To Listen to the Podcast
iTunes | Libsyn | Soundcloud | RSS | LinkedIn

Leave a Review
If you enjoyed this episode, then please consider leaving an iTunes review here

Click here for instructions on how to leave an iTunes review if you're doing this for the first time.

About Bill Murphy
Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn and Twitter.

Sep 14, 2018

My guest this week is Chetan Raval, an accomplished Information Technology Leader and huge proponent of AI and automation. His broad areas of expertise include IT security, technology, regulatory affairs, business acumen, finance, and business processes. Throughout his career, Chetan has held various leadership positions with organizations including Mannatech Inc., Analysts International, Cap Gemini, Sony Corporation, and Systems Plus.

Chetan has a strong background in AI, and in the interview, we discuss his success in deploying chatbots and his obsession with automation. We also talk about how to leverage partners for proof of concepts, and different ways to find and develop expertise.

I think that one of the things that makes this interview unique is Chetan’s perspective on how an IT Leader can help his CEO grow the business. I believe this is the question that CIOs of the future should be constantly asking themselves.

I encourage you to listen to the interview with Chetan and hope you enjoy it as much as I did!

The items we cover in this interview are:

  • Hyper growth and slow down curve and the role of the CIO
  • Innovative ways to keep the business profitable
  • The power of experience plus technical knowledge of programming language
  • AI, machine learning, chatbots
  • Success in deploying chatbots
  • Using partners for proof-of-concept
  • Ways to find expertise (slack channels, partners, Meetup.com)
  • Examples of Automation that saved human labor
  • Develop internal skills for Incentive Modelling and predictive analysis
  • How to partner with sales and marketing to provide deeper meaning for insight.

About Chetan Raval

Chetan Raval is an accomplished Senior Executive with more than 25 years of success across the telecommunications, manufacturing, healthcare, finance, and retail industries. Leveraging extensive experience in IT solutions for companies of any size, he is a valuable asset for businesses ready to implement new technology to help scale for growth and/or enhance security for sensitive data. His broad areas of expertise include IT security, technology, regulatory affairs, business acumen, finance, and business processes.
Throughout his career, Chetan has held various leadership positions with organizations including Mannatech Inc., Analysts International, Cap Gemini, Sony Corporation, and Systems Plus. In 2015 he took on the role of Vice President and Global Head of Information and Technology at Nerium International where he continues to work today. Chetan has had tremendous success over the years and has served as a key contributor to numerous organizational achievements. He was responsible for the development of Mannatech's business intelligence and disaster recovery initiative, leading the ERP implementation, and for launching operations in 26 countries. Since joining Nerium International, Chetan has renegotiated software and hardware contracts that cut costs by more than $8M, invested in the customized development of the company's software system that now saves the company $2M annually, and increased efficiency, saving the company $4M, by implementing new software solutions. He is continuously working to keep the company current in technology by running pilot programs for advanced programs such as artificial intelligence chat-bots and data collection programs.
Chetan received his Bachelor of Electronics Engineering from the University of Mumbai and his Master of Science in Electronics and Computer Technology from Indiana State University. He also has a wealth of knowledge in the roles and responsibilities of a board member having worked alongside board leadership on various projects throughout his career.

Read full transcript here.

How to get in touch with Chetan Raval

Interviews:

This episode is sponsored by the CIO Innovation Insider Council, dedicated to Business Digital Leaders who want to be a part of 20% of the planet and help their businesses win with innovation and transformation.

Credits:
* Outro music provided by Ben’s Sound

Other Ways To Listen to the Podcast
iTunes | Libsyn | Soundcloud | RSS | LinkedIn

Leave a Review
If you enjoyed this episode, then please consider leaving an iTunes review here

Click here for instructions on how to leave an iTunes review if you're doing this for the first time.

About Bill Murphy
Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn and Twitter.

Aug 31, 2018

My guest this week is Neil Goodrich, Director of IT at M. Holland Company. With a background in accounting, project management, and investigation, Neil's IT work has recently been focused on building technology teams around cultures of creativity. 

At my CIO Innovation Insider events, I constantly talk to CIOs about innovation and transformation. I recently asked the group this thought-provoking question:

"How do you get your IT team to engage with the business at a higher level?"

Neil has created some amazing ways to do it through storytelling and developing empathy within the business. I also love his practical approach to finding pain points of the end user by doing ride alongs with the sales team members.

I think you will enjoy some practical ideas that Neil and I discuss in this interview. As you develop your own vision of innovation and transformation within your organization, this could be one of the puzzle pieces that you will find very useful!

What You Will Learn:

  • Neil's story on gamifying a launch of SharePoint @ 0:35min
  • Learn practical ways to turn your IT teams into service providers
  • Storytelling – marry quantitative analysis with storytelling
  • What is your role in your organization? What is your perceived role?
  • Human relationships trump everything – train you team to build relationships in your company.
  • Train your technical team by doing ride alongs and go yourself on ride alongs
  • Build products (design and projects) with empathy and respect user experience
  • Ground level design
  • Leverage the natural problem solving skills of your team by building confidence working with the business
  • Develop a culture of having fun.

About Neil Goodrich

As the technology leader at the M. Holland Company, Neil is responsible for establishing information technology strategies, digital organization change, and outstanding user experiences. His multi-disciplinary background includes previous lives in accounting, project management, and investigation while his recent work has focused on building technology teams around cultures of creativity. He received his Bachelor of Arts in Criminal Justice from the University of Illinois at Chicago, and a Master of Business Administration in Operations Management from the UIC Liautaud Graduate School of Business. He continues to have strong ties to the UIC campus, where he mentors a cohort of high performing students as part of the Business Scholars program.

Read full transcript here.

How to get in touch with Neil Goodrich

Key Resources:

This episode is sponsored by the CIO Innovation Insider Council, dedicated to Business Digital Leaders who want to be a part of 20% of the planet and help their businesses win with innovation and transformation.

Credits:
* Outro music provided by Ben’s Sound

Other Ways To Listen to the Podcast
iTunes | Libsyn | Soundcloud | RSS | LinkedIn

Leave a Review
If you enjoyed this episode, then please consider leaving an iTunes review here

Click here for instructions on how to leave an iTunes review if you're doing this for the first time.

About Bill Murphy
Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn and Twitter.

Aug 24, 2018

My guest this week is Tim Crothers, a journalism professor and a freelance sportswriter. He has written three books on leadership from a coaching perspective.

I became interested in his book The Man Watching after my interview with Tom Chaby when he mentioned his favorite book Top Dog by Ashley Merryman. I loved that book, and in it there are several pages dedicated to Tim Crothers and his work on the dynasty of women’s soccer created by the coach Anson Dorrance at the University of North Carolina.

I decided to ask Tim Crothers to come on to the show. I encourage you to listen to this interview, as you will learn so much about how to lead you millennials and work new ideas and approaches into your leadership style. I hope you enjoy this interview as much as I did!

In this interview we discuss:

  • Leading with stats and numbers that don’t lie
  • Coaching adaptability
  • Recruiting outstanding talent
  • Power of creating an emotional connection
  • Competitive cauldron
  • Giving girls permission to compete
  • The Man Watching, poem by Rainer Maria Rilke that is behind the name of the book
  • Mia Hamm’s story
  • Gift of fury is discussed @41:11
  • Queen of Katwe movie trailer
  • Offense versus defense mindset
  • Make practice harder than games
  • Make mistakes and work out a unique formula for your team in order to create your own competitive cauldron
  • A part of being a leader is to understand that you can’t lead everybody the same way.

About Tim Crothers

Tim Crothers is a former senior writer at Sports Illustrated who is currently a journalism professor and a freelance sportswriter. He is the author of The Man Watching, a biography of Anson Dorrance, the legendary coach of the University of North Carolina women's soccer team, co-author of Hard Work, the autobiography of UNC basketball coach Roy Williams, and author of The Queen of Katwe, the story of a 16-year-old female chess champion from the slums of Kampala, Uganda.

Crothers lives with his wife and two children in Chapel Hill, North Carolina.

How to get in touch with Tim Crothers

Published Books:

Important Links and Resources:

  • Queen of Katwe movie trailer
  • The Great Santini (1979) movie trailer
  • Tim Crothers talks about his transition from his days at Chapel Hill to writing about Africa: VIDEO
  • Tim Crothers speaking at UNC about Queen of Katwe book: VIDEO

This episode is sponsored by the CIO Innovation Insider Council.

Credits:
* Outro music provided by Ben’s Sound

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About Bill Murphy
Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn and Twitter.

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